Privacy Policy

Effective Date: July 1st, 2025

ELA RETAIL LLC (“we”, “us” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our brand, whether through our website, social media, email, events, or other services (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We may collect information in the following ways:

• Automatically: When you visit our website or interact with our digital content, we may collect data such as IP address, browser type, device information, location, and pages visited using cookies or similar tracking technologies.

• From Third Parties: We may receive information from social media platforms, advertising partners, and analytics providers.

2. Information You Provide Us

We collect personal information directly from you when you:

• Subscribe to our newsletter
• Purchase products or services
• Sign up for events or promotions
• Contact us via email, social media, or contact forms

This information may include:

• Name
• Email address
• Phone number
• Shipping/billing address
• Payment information (processed securely by a third-party “Payment Processor” – see “Payment Processing” below)
• Any other information you choose to provide

3. Payment Processing

All online payments made through elaleather.com are processed by a trusted third-party payment service provider (such as Shopify Payments). This third party may collect and store your payment information, such as credit card numbers and billing details, in accordance with their own privacy policies and security standards. The use of your personal information by the Payment Processor is governed by its terms and conditions and privacy policy, and personal information we receive about you from our Payment Processor is governed by this Privacy Policy.

4. How We Use the Personal Information We Collect

The information we collect is used:

  • To process your purchases, to provide customer support and fulfill deliveries

  • To personalize your shopping experience, to send updates about products, promotions, and events

  • To improve our customer services, products and communications

  • We may use non-personal information in aggregate form for analytics and market research purposes

  • For compliance purposes, as may be required by applicable laws and regulations or requested by any judicial process or governmental agency

5. Sharing and Disclosure of Information

We value your privacy and do not sell your personal information. However, we may share your information with trusted third parties in the following circumstances:

a. Service Providers: We may share personal information with third-party vendors who help us operate our website, process payments, ship orders, provide customer support, analyze site performance, or run marketing campaigns. These providers are only authorized to use your information as necessary to perform services on our behalf and are required to protect it.

b. Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or government request, or if we believe such action is necessary to:

• Comply with a legal obligation
• Protect and defend the rights or property of Brand ELA
• Prevent fraud or illegal activity
• Protect the personal safety of users or the public

c. Business Transfers: In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred as part of that transaction, subject to the same privacy protections.

d. Aggregated or Anonymized Data: We may share non-personal information that has been aggregated or anonymized and cannot be used to identify you, for purposes such as marketing, research, or analytics.

e. Consent: We may also disclose your personal information with your permission.

6. Security

We make reasonable efforts to protect your personal information from unauthorized access, use, or disclosure. However, as no electronic transmission or storage of personal information can be entirely secure, we can make no guarantees as to the security or privacy of your personal information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance site functionality
• Analyze user behavior and site traffic
• Personalize content and ads

These technologies may collect:

• IP address
• Device/Browser information
• Pages visited
• Time and location of navigation

You can manage or disable cookies through your browser settings, but some features of our website may not function properly without them.

8. Your Choices

You have the right to:

• Access or update your personal information
• Opt out of receiving marketing emails by using the “unsubscribe” link in our emails
• Request deletion of your data, subject to applicable laws

9. Third Parties

Our Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy and advertising practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third-party services or any personal information you disclose to these third parties. We encourage you to read their privacy policies before providing any personal information to them.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: exclusive.leather.authentic@gmail.com

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.